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Term Papers 211 - 240
presents a proposed customer-service training program for new retail employees. Issues discussed include needs assessments, types ... ...
In nine pages the need for the Saks' department store to improve customer service is discussed. Twelve sources are cited in the b... ...
In ten pages airlines and customer satisfaction are discussed in light of the number of formal complaints filed to the Department ... ...
In twenty five pages the Customer Relationship Management efforts of Webvan.com, Dickssupermarkets.com, HomeGrocer.com, Amazon.com... ...
Cadbury Schweppes is the case study used in this report consisting of fifteen pages in which the development of long term relation... ...
This 6 page paper compares and contrasts marketing to the consumer with marketing to business. For customers, or business custome... ...
An 18 page paper discussing problem solution for a developing company. Currently it has no idea of what its ideal customer looks ... ...
In six pages this paper considers 4 questions regarding services regarding Alitalia and the ways in which it has failed to keep up... ...
A 14 page paper discussing the current situation at City Fitness Center and offering a proposed information system that will bette... ...
A 3 page paper discussing issues associated with gaining insight into preferences of customers of a retail bank. There are a numb... ...
A 6 page paper discussing information systems' contributions to sales and marketing of wireless plans and devices. Information sy... ...
A 15 page paper discussing the current situation at St. Mary's Health and Fitness Center and offering a proposed information syste... ...
A 5 page paper discussing product positioning, competitive positioning, customer perceptions and distribution-channel analysis at ... ...
In sixteen pages holistic methods and customer contract issues are among the topics discussed in a direct marketing strategy for t... ...
In four pages this paper discusses customer service or communications planning from a marketing perspective.... ...
Ina paper consisting of twenty five pages changes in customer service are considered in this current literature overview that disc... ...
In eight pages this paper discusses how efficiencies are created through the control of purchases and stock in a comparative analy... ...
In forty one pages the customer satisfaction of this Manama, Bahrain bookshop is evaluated in various topics of relevance that inc... ...
In ten pages Ameriquest Mortgage and Countrywide Financial websites are compared in a program identification and recommendation in... ...
In four pages eBusiness policies and practices are examined with examples of eBay, Dell, Amazon, and Barnes and Noble, and conside... ...
Senge's systems view of organization is a strategy that could be adopted by Dell Computer in making itself more responsive to cust... ...
In a paper consisting of ten pages Internet banking is examined from customer and banking perspectives and also considers how one ... ...
This 5 page paper discusses the possibility that a case before the Supreme Court could result in a tightening of the rules for mem... ...
The writer discusses the importance of correct brand management by the company and the customer sales representative. If the compa... ...
In ten pages this paper assesses the satisfaction of customers in this consideration of a software testing business in a discussio... ...
This 6 page paper looks at the way balanced scorecards (BSC)have been used by small to medium sized enterprizes (SMEs) with great ... ...
A 5 page paper discussing the development and use of kiosks for use in hotel lobbies that customers can use to check in, select th... ...
A 6 page paper discussing quality in terms of project management, customer service and six sigma. It appears that quality issues ... ...
A 20 page paper. Once known for its excellent service, customers have been leaving AT&T in droves for years. Also, over the years,... ...
This 5 page paper is written in to parts and is based on a case study of a budget hotel located on the shores of the Caspian Sea. ... ...