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Term Papers 1 - 30

Customer Needs and Total Quality Management

In five pages this report discusses how customer needs can be effectively and profitably met through Total Quality Management. Fo... ...

Culinary Arts and Customer Service

In seven pages customer service in the culinary arts industry is discussed in an examination of Total Quality Management, literatu... ...

Management Concepts

The writer examined four management concepts that have become popular over the last few decades. The ideas of kaizen, total qualit... ...

Total Quality Management and Customer Service

In forty two pages Total Quality Management is explained in concept and in terms of its history and importance to customer service... ...

Narcissistic Persona and Body Aesthetics

Ina paper consisting of twenty five pages changes in customer service are considered in this current literature overview that disc... ...

Service Organizations in the Implementation of TQM

Total quality management is a concept which is often associated with manufacturing and production industries. The writer looks at ... ...

IT's Quality Culture

A 6 page paper discussing quality in terms of project management, customer service and six sigma. It appears that quality issues ... ...

TQI and Its Implementation at Coca Cola

The inauguration of the Total Quality Implementation program at the Coca Cola Company is addressed in this essay. The attempt of t... ...

International Operations and TQM

In six pages this paper examines international operations such as customer service in this overview of Total Quality Management im... ...

Contemporary Business and Customer Service

In twenty five pages this paper presents a literature review of customer service changes within the corporate sector and the impac... ...

Hospitals and TQM

In seven pages this paper discusses hospitals and customer satisfaction in a consideration of Total Quality Management theory and ... ...

Manufacturing, Customer Satisfaction, and Total Quality Management

In seven pages this paper discusses 3 instances in which Total Quality Management has contributed to customer satisfaction in a ma... ...

TQM and Customer Satisfaction

In twenty one pages this paper discusses the ABC Company in a consideration of the customer satisfaction component of Total Qualit... ...

Quality Costs

In eight pages the cost of quality in global business is examined in a consideration of techniques of Total Quality Management, Si... ...

A Look at Things That Hinder Quality Initiatives

Quality initiatives is the topic at hand when exploring issues in Total Quality Management or TQM. This three page paper contains ... ...

Trouble Shooting in Services Industries

Companies providing services to consumers, such as in the tourism industry, need to understand where there may be gaps in the serv... ...

Tourism, Hospitality and Customer Relationship Management

In meeting customer needs, many industries have moved to customer relationship management. This paper examines CRM, what has made ... ...

B2B Process Integration

A 7 page paper answering several questions about business-to-business (B2B) process integration. B2B process integration is an ou... ...

Market Needs and Matching Operations

In twenty pages this paper examines operations management and how Total Quality Management can successfully match what the needs o... ...

Realizing Objectives and the Johnson and Johnson Company

In three pages this company's goals are analyzed in terms of meeting them through the principles of Total Quality Management. Thr... ...

Product Operations Management and Services Operations Management

This 7 page paper considers the differences in management of a company selling products and companies providing services from the ... ...

International View of TQM

In ten pages this paper discusses the global market sector from the perspective of Total Quality Management. Seven sources are ci... ...

Continued Relevance of Total Quality Management

The model of Total Quality Management and its continued relevance are discussed in three pages. Six sources are cited in the bibl... ...

Quality Control and Management

In fifteen pages service industries and manufacturers are considered in an examination of Total Quality Management. Twelve source... ...

ISO 9000 and TQM

In fourteen pages this paper compares the similarities of ISO 9000 and Total Quality Management. Ten sources are listed in the bi... ...

Banking and TQM

In ten pages this paper applies the concept of Total Quality Management to the banking industry. Six sources are cited in the bib... ...

TQM and Process Design Issues

In eight pages this paper discusses process design components and issues from a total quality management standpoint. Thirteen sou... ...

AN UNDERSTANDING OF QUALITY AND PROCESS IMPROVEMENT

This 5-page paper focuses on the concepts of total quality management and the importance of process improvement. Bibliography list... ...

Case Study of Precision Systems, Incorporated

In five pages this paper discusses the attempted Total Quality Management implementation of Precision Systems in this case study.... ...

TQM and Performance Improvement

In fourteen pages this paper examines how total quality management can be applied to performing organizational performance. Twelv... ...