SEARCH RESULTS

In five pages Dr. Sandra Finch's dental practice featured on http://www.drfinch.com is assessed in terms of customers, their role,... ...

This paper consists of nine pages and examines an article published in 1999 that discussed how Roche Diagnostics endeavored to inc... ...

In five pages Customer Relationship Management is defined, its various factors described, and its implementation is discussed with... ...

In five pages this paper considers the hotel industry's customer service problems with seven bad service examples and discusses ho... ...

In seven pages this paper examines the customer service operations of Disney and the healthcare industry's approach to customer se... ...

In ten pages the remarkable customer service transformation of 3M from inefficient to the envy of the industry is discussed. Elev... ...

In seven pages customer service in the culinary arts industry is discussed in an examination of Total Quality Management, literatu... ...

In ten pages a fictitious case study is examined involving CRM and ecommerce strategy implementation with various questions answer... ...

In twelve pages a literature review on this topic is considered with an examination of new information collection with a discussio... ...

This research paper focuses on the Irish firm of Ryanair and considers how this business managed to change in order to meet custom... ...

Competitive business strategy and the role played by customer service are examined in five pages. Five sources are cited in the b... ...

In six pages this paper considers a quality control survey that compares the private real estate sector and the public IRS sector ... ...

In four pages this paper discusses CRS and systems of inventory management as they relate to this fictional DVD rental store. Two... ...

In eleven pages customer relationship marketing within the context of the marketing of financial services is examined in terms of ... ...

In seven pages customer service is considered in this overview with an emphasis upon its significance to any successful business, ... ...

Ini sixteen pages this paper analyzes the customer focuses strategy and TQM incorporation implemented by The Walt Disney Company. ... ...

This 3 page paper looks at how or why go services management is important in attaining customer satisfaction. The paper starts by ... ...

This 4-page paper discusses three challenges in customer retention with technology change, and how an IT manager can deal with the... ...

This 5 page paper looks at the way that housing organisations and housing associations in the UK are meeting the needs of their te... ...

This 12 page paper examines Costco. Recommendations are made to improve customer service. Research is provided to support the ass... ...

A 4 page research paper that discusses Internet marketing and what factors influence customer in making the decision to purchase. ... ...

A 4 page paper that discuses the relationship between corporate culture and customer relations and corporate culture and social re... ...

An 8 page paper discussing the benefits of strategic shift from traditional to customer-targeted marketing. The organization seek... ...

This 10 page paper considers why there are still issues concerning customer rights when there is a competitive environment and mar... ...

This 3 page paper looks at how and why clues are important to customers when they are purchasing a service rather than a tangible ... ...

Companies used to impose penalties when customers broke the rules in order to deter that type of behavior. In recent years compani... ...

This 22 page paper looks at the way firms compete in order to create and then retain loyal customers with specific attention paid ... ...

This 3 page paper uses F. Robert Dwyer’s book on business marketing as a starting point for a discussion of customer retention and... ...

This 3-page paper examines the concept of brand loyalty as it applies to cell phones (Sprint) and movies (Disney). Bibliography li... ...

This 79 page paper is a dissertation style paper undertaking research to look at how the Scandinavian airline SAS can improve cust... ...