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Term Papers 1 - 30
In ten pages the author's theories on how enduring success can be achieved by U.S. businesses are analyzed. There are no other so... ...
In seven pages this paper discusses the importance of customer service management in order for businesses to successfully retain a... ...
This 14 page paper looks at how human resource management (HRM) can be very important to a company when trying to satisfy customer... ...
In ten pages this paper discuses the differences between the way customers may view customer service and organizational perspectiv... ...
This 10 page paper looks at the role or marketing and considers why, if marketing aims to meet customer expectation consumer right... ...
In five pages the Canadian banking system is used as the focus of this examination of how increased bank mergers have meant decrea... ...
In five pages this paper involves a student writing assignment involving a customer letter to a company regarding receipt of a def... ...
In four pages this paper examines the importance of customer relations and satisfaction to a business. Four sources are cited in ... ...
In twenty one pages this paper discusses the ABC Company in a consideration of the customer satisfaction component of Total Qualit... ...
In fifteen pages Marks and Spencer are analyzed in terms of their application of customer value management practices with competit... ...
In nine pages this paper discusses how Saks Fifth Avenue's retail changes generated sales increases through improved customer serv... ...
In fifteen pages this research paper considers the importance of customer satisfaction and the importance of its evaluation. Eigh... ...
In five pages this paper examines marketing management, competition, and the important relationship between profitability and cust... ...
In six pages business services are examined in terms of improving customer satisfaction with more emphasis on the customer and les... ...
In four pages customer loyalty is defined and assessed with the emphasis upon the importance of trust. Five sources are cited in ... ...
In fifteen pages this paper discusses long term care facilities in a consideration of customer service issues. Twelve sources are... ...
In eight pages this paper evaluates the arguments the author makes regarding customer defections. There are no other sources list... ...
In seven pages Scott Sinclair's article 'Bank Mergers and Customer Protection in British Columbia' is discussed in a two part summ... ...
In four pages customer surveys and marketing trends are employed in a consideration important securing customer relationships are ... ...
In three pages this paper discusses what skills are involved in customer service effectiveness. Fifteen sources are cited in the ... ...
Customer loyalty is the focus of this report consisting of four pages in which consumer motivations and how to keep them satisfied... ...
This 5 page paper discusses the changes that have occurred in public utilities since the 1980s. The writer argues that deregulatin... ...
In a paper that contains five pages the history of this online company is provided, its plan for success, and customer service are... ...
In a report consisting of seven pages a proposal for declining bank industry customer service standards is considered and proposal... ...
In eight pages the benefits of customer corridor mapping and the ways in which it can be used in increasing customer satisfaction ... ...
In three pages Acme Software's offshore outsourcing of customer service to India is discussed in terms of the resulting problems w... ...
In forty two pages Total Quality Management is explained in concept and in terms of its history and importance to customer service... ...
In four pages this paper examines a case study of a small pizzeria owned by two partners and how TQM was applied in generating cha... ...
In six pages the impact of automation on the banking industry is examined within the constant quest of retaining existing clientel... ...
In a paper consisting of nine pages ways to improve Home Depot's customer service are considered in this case study in which the w... ...