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Term Papers 61 - 90
In thirty pages Ameritech following its SBC Communications' acquisition is examined in terms of its present state of competition a... ...
A 6 page paper discussing quality in terms of project management, customer service and six sigma. It appears that quality issues ... ...
A 5 page paper discussing the development and use of kiosks for use in hotel lobbies that customers can use to check in, select th... ...
A 20 page paper. Once known for its excellent service, customers have been leaving AT&T in droves for years. Also, over the years,... ...
A 6 page paper providing two sections of a strategic plan – Plan Goals and Implementation and Financial Projections and Analysis –... ...
In seven pages this paper presents an L.L. Bean memo to its recently hired customer service representatives, provides a training ... ...
In forty two pages Total Quality Management is explained in concept and in terms of its history and importance to customer service... ...
In four pages eBusiness policies and practices are examined with examples of eBay, Dell, Amazon, and Barnes and Noble, and conside... ...
In six pages business services are examined in terms of improving customer satisfaction with more emphasis on the customer and les... ...
This 7-page paper examines the impact of technology on customers (in this case, customer service) by examining the case of Volvo C... ...
Six pages discussing competitive advantage and resources. To make a product or service available to a wide range of customers, th... ...
The writer provides answers to different questions regarding operations management, pricing and Logistics. The importance of densi... ...
In four pages this paper examines the Netflix.com DVD rental service in a consideration of customer service in the ecommerce indus... ...
This 21 page paper considers how a firm can develop and then maintain a customer services orientated approach to business through ... ...
Using the example of a new local mobile mechanic business the writer presents a proposal for cost effective local marketing, using... ...
In 2008 the United States Postal Service released a new strategic plan with the vision of creating an organization that would be a... ...
The writer examines the way in which department store sales have declined in the past 20 years, and argues that any store that hop... ...
This 7 page paper considers the differences in management of a company selling products and companies providing services from the ... ...
3 pages in length. Servicing the public at any level is a difficult objective at best; when the service involves food, customers ... ...
In this paper, the writer organizes and sets up a fictional Internet dating company, Cloud Nine, which provides unlimited matchmak... ...
A 12 page paper discussing quality-based process management tools available to managers. Many service organizations have demonstr... ...
In ten pages this paper examines how internal customer service was increased through shared business services applications at Alli... ...
This 20 page paper discusses several issues related to small business management. Customer service and the importance of establish... ...
A 4 page paper discussing pricing and using a Naval hospital as the target organization. The U.S. Naval Hospital, Guam has the fr... ...
This 11 page paper looks at the way in which the marketing of services has impacted on marketing as a whole and how organization u... ...
A 3 page paper discussing changes in the marketing mix for a good and a service over the past decade. The good discussed is the P... ...
In ten pages this paper examines how to market goods and services in the public and private sectors in a consideration of marketin... ...
Wal-Mart sells physical goods, but also provides services to complement the sales. The first part of the paper looks at the way W... ...
A 10 page paper discussing ways that a beauty salon can take advantage of web-based services. Salons that do have an Internet pre... ...
In eight pages this paper discusses Malaysia in a consideration of online marketing of goods and services. Twelve sources are cit... ...