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Term Papers 31 - 60

Competitive Business Strategy and Customer Service

Competitive business strategy and the role played by customer service are examined in five pages. Five sources are cited in the b... ...

Analysis of Opening an NYC Sports Bar

In ten pages this paper discusses such issues as facilities, management of inventory, competition, customer service, marketing, an... ...

NORDSTROM AND ORGANIZATIONAL ANALYSIS

This 12-page paper sketches an organizational profile of Nordstrom, depicting the organizational behavior and culture, as well as ... ...

Medical Practice and Customer Service

In five pages ways in which a medical practice can provide better customer service are discussed. Four sources are cited in the b... ...

Gap Customer Service and Marketing Communications

In five pages this paper considers The Gap in an example of how to develop a clothing retailer's customer service and marketing co... ...

Service Quality, Competition, and Deregulation

In seven pages deregulating utility companies and the effects on pricing and customer service quality are examined. Ten sources a... ...

Customer Service and Emotion Management

In eight pages this paper examines customer service and the importance of emotion management. Four sources are cited in the bibli... ...

Customer Service and Communication

In five pages this paper considers customer service and the significance of communication. Three sources are cited in the bibliog... ...

Measurement Inc. Structural Reorganization Results

In four pages this paper discusses Measurement Inc.'s reorganization efforts in order to improve customer service. Two sources ar... ...

Leadership Secrets of Attila the Hun by Wess Robert

This text is summarized and critiqued in five pages with a customer's service or department application also provided. There are ... ...

Customer Relations and the 'Soft' Emotional Touch

In three pages this paper discusses what skills are involved in customer service effectiveness. Fifteen sources are cited in the ... ...

Taco Bell's LMS

In four pages customer service and labor distribution effectiveness are among the considerations in this Labor Management System a... ...

Customer Service and Long Term Care

In fifteen pages this paper discusses long term care facilities in a consideration of customer service issues. Twelve sources are... ...

CSR Pre-Training Training

This essay discusses pre-training, training methods, and evaluation for customer service representatives. There are three sources ... ...

Saks and Customer Service Enhancement

In nine pages the need for the Saks' department store to improve customer service is discussed. Twelve sources are cited in the b... ...

CUSTOMERS AND RELATIONSHIPS WITH BRANDS

This 3-page paper discusses if customers form relationships with brands, products or services. Bibliography lists 5 sources.... ...

UNITED AIRLINES, SOUTHWEST AIRLINES AND CUSTOMER SERVICE

This 5-page paper describes customers service activites and corporate culture of United Airlines and Southwest Airlines. Bibliogra... ...

ONLINE MERCHANTS, E-COMMERCE AND CUSTOMER SERVICE

Customer service and satisfaction when it comes to e-commerce. There are 20 sources listed in the bibliography of this 15-page pap... ...

Customer Service In The Health Care Industry

Brief discussion pertaining to the importance of customer service within health care. Four sources are cited in the bibliography ... ...

E-commerce Service Options

A paper addressing out-sourced customer service options and payment services available to on-line merchants. The author presents ... ...

4 Questions on Marketing Services

In six pages this paper considers 4 questions regarding services regarding Alitalia and the ways in which it has failed to keep up... ...

Ritz Carlton Hotels and Customer Service

In five pages the excellent customer service techniques Ritz Carlton Hotels employ are examined with its commitment to constant im... ...

Marketing Strategy: From Traditional to Customer-Targeted

An 8 page paper discussing the benefits of strategic shift from traditional to customer-targeted marketing. The organization seek... ...

Customer Service Scripts

A 4 page paper discussing the need for superlative service for customers, whether those customers are internal or external. The p... ...

Customer Relationship Management in the Public Sector

The writer looks at the way the concept of customer service may be interpreted and applied to government departments and the publi... ...

Business Proposal for Mobile Oil Change, LLC

A 9 page business proposal for a mobile oil change service in Denver, Colorado. The paper provides business description, competit... ...

Providing Service in the Hospitality Industry - A Case Study of a Gordon Ramsay Restaurant

The writer examines the way in which a premier restaurant, differentiated by quality of food and service provides that services. T... ...

Gap Analysis: Global Communications

An 11 page paper discussing options available to Global Communications, a company planning to offshore much of its customer servic... ...

Competition Landscape for AT&T Wireless

In six pages a cellular phone service industry overview is presented from the perspective of AT&T Wireless but includes discus... ...

Amazon.com Case Study

This 6 page paper answers specific questions regarding Amazon and its market. The questions include consideration of how or why Am... ...