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Term Papers 91 - 120
Customer Relations Interview This 3 page paper considers a fictitious interview with a customer relations/service manager for a la... ...
A 5 page paper providing a customer survey questionnaire and then critiquing the survey. The questionnaire contains 11 items and ... ...
This 7 page paper looks at the way in which customer services requirements vary between different industries and product types. Us... ...
A 6 page paper based on a case discussing Best Buy's experiments in customer centricity and how to move the successful experiment ... ...
In ten pages customer service is considered in a general overview before a discussion of ecommerce and customer service importance... ...
In three pages this paper provides a sample letter addressing a customer complaint about ecommerce disclosure of personal informat... ...
In thirty pages Ameritech following its SBC Communications' acquisition is examined in terms of its present state of competition a... ...
In five pages this paper discusses how customer relationship management has been affected by the Internet and computers. Five sou... ...
In ten pages Ameritech's many problems with customer service in the upper Midwest are discussed in terms of addressing these probl... ...
In eleven pages this paper discusses changes resulting from this strategic shift and its implications. Eleven sources are cited i... ...
In twelve pages Ameritech is examined in terms of customer service issues and external and internal communications problems with p... ...
In ten pages the lack of workplace diversity and its implications regarding customer relations are examined. Twelve sources are c... ...
This paper examines the ways in which a large company, such as FedEx, can retain customer and employee loyalty in a highly competi... ...
In meeting customer needs, many industries have moved to customer relationship management. This paper examines CRM, what has made ... ...
In ten pages this paper examines how internal customer service was increased through shared business services applications at Alli... ...
In seven pages this research paper evaluates the tobacco industry in terms of customer satisfaction. Twenty sources are cited in ... ...
In five pages this paper considers the management of grocery inventory through the ECR method and examines a grocery retailer's po... ...
In five pages this report discusses how customer needs can be effectively and profitably met through Total Quality Management. Fo... ...
In six pages the hospitality industry is considered within the context of customer care. Seven sources are cited in the bibliogra... ...
In five pages the excellent customer service techniques Ritz Carlton Hotels employ are examined with its commitment to constant im... ...
In twenty eight pages the technology of CRM is examined in terms of systems' technical proficiency and software. Ninety two sourc... ...
In five pages ways in which a medical practice can provide better customer service are discussed. Four sources are cited in the b... ...
In ten pages this paper examines how organizations use information for consumer purposes with its importance in achieving customer... ...
In five pages the UK travel agency known as Lunn Poly is considered in terms of its customer service practices which is then compa... ...
In five pages this memo to the Cleveland based electronics' store manager recommends ways how speedier customer service at checkou... ...
In five pages this paper considers The Gap in an example of how to develop a clothing retailer's customer service and marketing co... ...
In a paper consisting of eight pages the ways in which positive customer relations can be influenced by call centers are examined.... ...
In ten pages the business importance of successful customer relations is examined. Seven sources are cited in the bibliography.... ...
In 20 pages this paper considers how businesses can improve their ratings of customer service in terms of various organizatonal st... ...
In ten pages this paper examines the importance of customer service in ensuring corporate success and the role of human resources ... ...