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Term Papers 31 - 60
A 9 page paper outlining a change management plan for Dell to use to improve both customer service and customers' perception of th... ...
This 3 page paper develops three measures suitable to be used in a balanced scorecard. The measures are for a hospital and are fro... ...
This 14 page paper looks at how human resource management (HRM) can be very important to a company when trying to satisfy customer... ...
This 7 page paper looks at the way in which customer services requirements vary between different industries and product types. Us... ...
In ten pages customer service is considered in a general overview before a discussion of ecommerce and customer service importance... ...
In three pages this paper provides a sample letter addressing a customer complaint about ecommerce disclosure of personal informat... ...
In thirty pages Ameritech following its SBC Communications' acquisition is examined in terms of its present state of competition a... ...
In five pages this paper discusses how customer relationship management has been affected by the Internet and computers. Five sou... ...
In ten pages Ameritech's many problems with customer service in the upper Midwest are discussed in terms of addressing these probl... ...
In twelve pages Ameritech is examined in terms of customer service issues and external and internal communications problems with p... ...
In ten pages this paper examines how internal customer service was increased through shared business services applications at Alli... ...
In five pages the excellent customer service techniques Ritz Carlton Hotels employ are examined with its commitment to constant im... ...
In five pages ways in which a medical practice can provide better customer service are discussed. Four sources are cited in the b... ...
In five pages the UK travel agency known as Lunn Poly is considered in terms of its customer service practices which is then compa... ...
In five pages this memo to the Cleveland based electronics' store manager recommends ways how speedier customer service at checkou... ...
In five pages this paper considers The Gap in an example of how to develop a clothing retailer's customer service and marketing co... ...
In a paper consisting of eight pages the ways in which positive customer relations can be influenced by call centers are examined.... ...
In 20 pages this paper considers how businesses can improve their ratings of customer service in terms of various organizatonal st... ...
In five pages this paper considers the hotel industry's customer service problems with seven bad service examples and discusses ho... ...
In seven pages this paper examines the customer service operations of Disney and the healthcare industry's approach to customer se... ...
In ten pages the remarkable customer service transformation of 3M from inefficient to the envy of the industry is discussed. Elev... ...
In seven pages customer service in the culinary arts industry is discussed in an examination of Total Quality Management, literatu... ...
Competitive business strategy and the role played by customer service are examined in five pages. Five sources are cited in the b... ...
In seven pages customer service is considered in this overview with an emphasis upon its significance to any successful business, ... ...
This 3 page paper looks at how or why go services management is important in attaining customer satisfaction. The paper starts by ... ...
This 10 page paper looks at the role or marketing and considers why, if marketing aims to meet customer expectation consumer right... ...
This 3 page paper looks at prevention, appraisal, and external failure of cost and quality practices as applied to customer servic... ...
This 3-page paper deals with an examination of Southwest Airline's customer service philosophy, that of the airline industry's, an... ...
This 5-page paper describes customers service activites and corporate culture of United Airlines and Southwest Airlines. Bibliogra... ...
A 3 page essay in which the writer/tutor relates personal experience that involved poor customer service. Then, the writer discuss... ...