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The Need for Softer Approach in Business Process Re-Engineering

Business Process Management(BPM)does not necessarily deal with 'hard aspects' only. Many of the re-engineering or re-design projects have failed because far too much attention was given to the hard aspects, the IT infrastructure, at the detriment of people issues and cultural aspects. This 7 page paper discusses the critical aspects that organisations need to consider during the effective implementation of major change programs such as Business Process Reengineering. The bibliography cites 11 sources.


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  • Title: "The Need for Softer Approach in Business Process Re-Engineering"
  • Filename: TEsoftbrp.rtf
  • Pages: 7
  • Cost Per Page: $1.95
  • Subtotal: $13.65

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